ek777's Privacy Policy

This privacy policy applies to all services on the ek777 platform. Whether you are browsing the website, registering an account, making a deposit or withdrawal, playing games, or contacting our support team — we are committed to protecting the information you share with us during all these activities.

This policy is drawn up in accordance with applicable data protection regulations in Bangladesh and works as a supplement to our Terms and Conditions. By using our platform, you are considered to have given your consent to the terms of this policy.

This document applies only to information management related to the ek777 platform. If you visit any third-party site from our website, that site's own privacy policy will apply, and ek777 is not responsible for it.

The ek777 platform collects various types of information in order to provide its services properly. This information can be divided into two main categories:

2.1 Information You Provide Directly

Information you supply yourself when registering an account and using services:

• Full name and date of birth (for age verification — the 21+ age requirement applies)
• Mobile number and email address
• Password (stored in encrypted form)
• Payment information — bKash, Nagad, Rocket, Upay, or bank account details
• National ID card or passport details for identity verification
• Messages you write in support tickets or live chat

2.2 Automatically Collected Information

Information that is automatically recorded for technical reasons while you use the platform:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Session logs — login time, idle time, and logout time
• Gaming activity data — bet amounts, play history, transaction records
• Information collected through cookies and similar tracking technologies

ek777 uses collected information only for the following legitimate purposes. This information is not used for any additional or unrelated purpose.

ek777 has adopted industry-standard technical and administrative measures to protect your information. All data stored on our servers is secured through SSL encryption.

4.1 Technical Security Measures

• All data transfers are carried out using 128-bit SSL encryption technology
• Passwords are converted using a one-way hashing algorithm before being stored
• Payment information is kept on a separate secure server and cannot be viewed directly by staff
• Firewalls and intrusion detection systems remain active
• Regular security audits are conducted

4.2 Data Retention Period

All information is retained while the account is active. Even after an account is closed, financial transaction records and identity verification documents may be retained for a defined period due to legal obligations. Information beyond this is securely deleted after the specified time.

ek777 never sells your personal information for commercial purposes. However, limited information may be shared in the following cases in order to provide services:

5.1 Payment Processors

Only the necessary financial information is shared with the relevant payment service provider to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. These providers follow their own privacy policies and are contractually bound to protect your data.

5.2 Legal Obligations

ek777 may be required to provide information in accordance with valid instructions from Bangladeshi courts or government authorities. In such cases, only the information required to fulfil the legal request will be provided.

5.3 Technical Service Providers

Third-party companies providing infrastructure services such as hosting, analytics, or cybersecurity may process limited technical data. These providers are bound by strict confidentiality agreements with ek777.

Cookies and similar technologies are used on the ek777 website. These store small data files in your browser that help remember your preferences and session information on subsequent visits.

6.1 Essential Cookies

These cookies are necessary for maintaining login sessions, verifying security tokens, and keeping the platform's core functions running. They cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your language preference, game layout, and display settings. You can control them from your browser settings.

6.3 Analytical Cookies

Analytical data is collected to understand which parts of the platform are used most and to improve service quality. This data is analysed in aggregate form, not to identify any individual.

ek777 believes you should have full control over your own information. The following rights are provided for this purpose:

• Right to Access: You can request a copy of the information stored in your account.
• Right to Correction: You can correct inaccurate information through your account settings or via the support team.
• Right to Opt Out of Marketing Communications: If you do not wish to receive promotional emails or messages, you can opt out at any time.
• Right to Request Data Deletion: After closing your account, you can request that your remaining data be deleted, except for documents required by law.
• Data Portability: In certain circumstances, you can request to receive your information in a standard format.

To exercise these rights or if you have any questions, contact the ek777 support team via live chat or email.

ek777 strictly does not provide services to anyone under 21 years of age. An age verification process is mandatory at the time of account registration. If information relating to a minor is accidentally collected, it will be deleted immediately and the associated account will be closed.

If parents suspect their child has created an account on ek777, they should notify the support team immediately. Our detailed guidelines on responsible gaming are available on our Responsible Gaming page.

ek777 reserves the right to update this privacy policy when necessary. If any significant changes are made, a notification will be sent to the registered mobile number or email. If you continue using the platform after changes are made, you will be considered to have consented to the new policy.

The "Last Updated" date shown at the top of this page will always display the date of the current version of the policy. Users are advised to visit this page regularly.

If you have any questions, concerns, or objections regarding this privacy policy, please contact our dedicated support team directly:

After a complaint is submitted, ek777 will review the matter and endeavour to provide a resolution as quickly as possible. Visit our FAQ page for answers to general questions about our services.